Description
DELIVERY:
At Becknit, we strive to provide a transparent and reliable delivery service to ensure a seamless shopping experience for our customers. Please review our delivery policy below:
Cosmetic Defects:
We understand your concern about cosmetic defects. Rest assured, that most of our products have never been assembled (Unless otherwise stated. However, it's important to note that some items might have cosmetic defects, such as chips, marks, scratches, or dents that can occur during the manufacturing or shipping process. While we don't keep photographic records of such defects, we guarantee that the majority of our items do not have noticeable defects. If any parts are missing or if your item is faulty, we will replace the parts or collect the item and offer a full refund. All our items undergo thorough testing by our quality control team to ensure that any defects do not compromise the item's structure or functionality.
Delivery Options:
Please check the applicable delivery option for your listing:
- 2-3 Day Postage:
- Available for England and Wales.
- Delivery for Scotland is available, but certain areas and postcodes may incur a surcharge of £65 or more.
- Specific postcodes include AB31-AB38, AB40-AB56, IV1-IV28, IV30-IV36, IV52-IV54, KW1-KW14, PA21-PA38, PH4-PH41, PH49-PH50.
- Economy Delivery:
- Available within England and Wales.
- Delivery for Scotland is available for specific areas and postcodes, with a surcharge of £65 or more.
- Applicable postcodes: FK, G, KY, EH, ML, KA, DG, TD, SA, EX, PL, TR, PH, and TQ
- No Delivery
- We do not deliver to these postcodes
- NR, BN, SA, BH. CT, IP, NR, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH4-44, PH49-50, ZE, BT, IM, TR21-25, JE, GY, AB, PO-Isle of Wight, Truro and beyond
Returns Policy:
Please contact us before opening any return requests. We offer a 30-day hassle-free returns policy. If you're not satisfied with your purchase, you can return the item in its original condition within 30 days for a full refund. Please note that return postage costs are not covered for non-faulty items. If the item has been assembled or shows significant wear, a deduction may apply to the refund for the returned item. Shop with confidence, and feel free to reach out to our dedicated customer support team for assistance.
Faulty or Damaged Items:
If you receive a faulty item, we'll promptly provide replacement parts or arrange a free collection and a full refund. We may request photos of the damage/fault for our Quality Control team to investigate further. We are committed to delivering a seamless resolution to ensure your satisfaction. We reserve the right not to issue a full or partial refund if assembly has been attempted or if item its not in a satisfactory condition with original packaging